The Sims Team posted the following note on Facebook in case you may be having issues with the Sims 3 Launcher:
It has come to our attention that some of our fellow Simmers are encountering issues after the latest update. First off we want to apologize in advance for the inconvenience and want to do everything possible to get you back in the game!
For those with these issues it is highly recommended to follow these steps.
- Uninstall EA Download Manager
- Reboot your machine
- Obtain the latest available version here
- Open EA Download Manager to ensure that the Download Manager is fully up to date
- Open The Sims 3 Launcher
At this point the Launcher should prompt you that there is another available update and all products will be properly in sync.
If you followed the above directions to no avail, please create a thread in The Sims 3 Site’s Tech Discussion Forum(http://bit.ly/9WuMhc) with as much information as possible. This information will help us troubleshoot your issue as quickly and efficiently as possible. Please include:
- Products installed: Base Game, World Adventures, High-End Loft Stuff, Ambitions
- Version of each product which can be found by opening the skuversion.txt file (These are located in the corresponding folder for Base Game and/or Expansion Packs and Stuff Packs)
- Example: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\skuversion.txt
- Example: C:\Program Files\Electronic Arts\The Sims 3 Ambitions\Game\Bin\skuversion.txt
- The important information to include in your post is the first line of the Text document that reads: Gameversion = 1.12.70.006001
- DXDiag – directions are located here.
This happened to me and all I did was use the base game’s latest patch first and then the new Ambitions patch, and it worked fine for me.
Hey Jud. Unrelated to post, but I think I’ve noticed you mention FIFA a few times.
Anyway, if you’re interested, there’s been a terrorist attack on the World Cup Final.
yea i finally got my husband to play the sims . and he installed the base and WA he made his character and logged off the game and then it wouldn’t work. i’ve done what EA has posted and it still didn’t work.. (thank goopy that mine works lol)
it still says 0.0.0.0 EA needs to test crap before they let you download it
This didnt work at all! it still isnt working for me! :@
This link is jank man
Hey, so I had the same exact problem, my launcher would just freeze after telling me that I needed to install an update for the sims 3 base game, in order for it to be compatible with the sims 3 ambitions, even though i had already uninstalled, I couldnt find any solution what so ever, and i went over every forum there could be, i got really tired of it and just decided to find it out all on myself,, ….. I found a solution for this, and TRUST ME, it’ll work,, and its very simple,, all you do is go to (windows 7) is search “saves” in the little search tab under “documents/electronicarts/thesims3” and just drag that folder out onto your desktop,, then uninstall the sims 3 using control panel, then simply reinstall it, and voila!! your launcher wont freeze any longer,, i really hope it works for you..
IT DOESN’T WORK :'( HELP ME.
The “obtain the latest availalable version here” link does not work anymore, btw. Someone should do something about this. When I click on it it brings me to an error message on facebook.