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Thank you for purchasing The Sims 3 Pets Expansion pack for The Sims 3.  We know that you want to play your game as soon as possible to enjoy life with pets but we wanted to give you some additional information on how to get your exclusive Pet Store.

  1. Install your The Sims 3 game first!
  2. Register with your game with The Sims 3 Community – Go to www.thesims3.com/register in your browser or click the “Sign Up Now” button on the Game Launcher if you haven’t already registered.  If you have already registered with The Sims 3 Community, you will still need to register your game via your “My Account” page (found on https://www.thesims3.com/myAccount.html).
  3. Once you have registered your game, you’ll see a link to install the items from your Purchase History page (found under My Account on store.thesims3.com). The pop up link will not make any mention of the Limited Edition content, but rest assure it will show up in your Purchase History page. You do not need to take any further action to obtain your exclusive items.
  4. Locate the item on your Purchase History page and click install**. This will launch the game and install your item.

**It may take up to 5 minutes for the item to appear on your Purchase History page.

Via the official Sims 3 Website